Question 1

What is InboxMD?

Accepted Answer

InboxMD is an AI-powered tool that helps physicians draft replies to patient InBasket messages. It learns your writing style and generates responses in your voice.

Question 2

Is InboxMD HIPAA compliant?

Accepted Answer

Yes. InboxMD never stores patient messages or AI drafts. All PHI exists only in your browser during the active session. Infrastructure runs on AWS with a signed Business Associate Agreement.

Question 3

Does InboxMD work with Epic?

Accepted Answer

Yes. InboxMD works with Epic, Cerner, and any EHR. Simply copy a patient message, paste it into InboxMD, and copy the AI draft back to your EHR.

Question 4

How much does InboxMD cost?

Accepted Answer

InboxMD costs $35/month or $299/year. There is a 14-day free trial with no credit card required.

Question 5

Does InboxMD store patient data?

Accepted Answer

No. InboxMD has a zero-PHI-persistence architecture. Patient messages and AI drafts are never written to any database. They exist only in your browser during the active session.